Privacy Policy

Last updated: April 1, 2026

BNG Contracting Enterprise LLC, doing business as Career Co-Pilots ("we," "us," or "our"), operates the website careercopilots.com and the Career Co-Pilots platform. This Privacy Policy explains how we collect, use, store, and protect your information when you use our service.

1. Information We Collect

We collect the following categories of information:

• Account Information: Name, email address, and password (stored as a cryptographic hash -- never in plaintext).
• Profile and Career Data: Phone number, mailing address, career preferences, job titles, target salary, work authorization status, and any other information you provide to personalize your job search.
• Resume and Application Materials: Resumes, cover letters, and other documents you upload or that our system generates on your behalf.
• Job Application Activity: Records of jobs discovered, applications submitted, match scores, interview invitations, and application outcomes.
• LinkedIn Data: When you use our automation agent, it interacts with LinkedIn on your behalf through your own browser session on your own device. We receive metadata about applications submitted (job title, company, status) but we do not store your LinkedIn password or scrape your LinkedIn profile data to our servers.
• Agent Session Data: Technical metadata about the desktop agent including version, operating system, and last active time.
• Payment Information: Subscription and billing information processed securely by Stripe. We never see or store your full credit card number.
• Website Usage Data: Pages visited, session duration, browser type, device information, and IP address collected through analytics tools.

2. How We Use Your Information

Your data is used exclusively for the following purposes:

• Operating the Career Co-Pilots platform and submitting job applications on your behalf
• Personalizing job matching, scoring, and application targeting based on your preferences
• Generating and customizing resumes, cover letters, and application responses
• Sending transactional emails (account verification, password reset, application milestones, billing receipts)
• Improving our matching algorithms and platform features using aggregated, anonymized data
• Providing customer support
• Processing payments and managing subscriptions

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. LinkedIn and Third-Party Platform Interactions

Career Co-Pilots automates job application activity on LinkedIn and potentially other job platforms on your behalf. Important details:

• The automation agent runs locally on your device using your own browser session.
• We never store your LinkedIn login credentials on our servers.
• Application data (job title, company, submission status) is synced to your Career Co-Pilots dashboard.
• You are solely responsible for ensuring your use of Career Co-Pilots complies with LinkedIn's Terms of Service and the terms of any other platform you interact with.
• We do not control LinkedIn's data practices. Refer to LinkedIn's privacy policy for information about how LinkedIn handles your data.

4. Third-Party Services

We use the following third-party services:

• Stripe: Payment processing. Stripe handles all credit card and billing data. See Stripe's Privacy Policy.
• Google Analytics: Anonymous website usage analytics. You can opt out via the Google Analytics Opt-out Add-on.
• Railway: Cloud infrastructure hosting (SOC 2 compliant).

5. Cookies and Tracking

We use the following types of cookies:

• Essential Session Cookies: Required to keep you logged in and maintain your session.
• Analytics Cookies: Used by Google Analytics to collect anonymous usage data.

We do not use advertising or third-party tracking cookies. You can manage cookie preferences through your browser settings.

6. Data Storage and Security

Your data is stored in encrypted databases hosted on SOC 2 compliant infrastructure. Resume files are stored in isolated, access-controlled storage. API tokens are hashed with SHA-256 and never stored in plaintext. All data in transit is encrypted via HTTPS/TLS. We implement industry-standard access controls, monitoring, and security practices.

7. Data Retention and Deletion

• You can delete your account at any time from your account settings.
• Upon account deletion, all personal data, job application history, uploaded resumes, and profile information are permanently removed within 30 days.
• Billing records are retained as required by applicable tax and accounting laws.
• Aggregated, anonymized analytics data that cannot be linked back to you may be retained indefinitely.

8. Your Rights

You have the right to:

• Access all personal data we hold about you
• Export your data in a portable format from your account settings
• Correct inaccurate information in your profile
• Delete your account and all associated data
• Opt out of non-essential emails from your notification settings
• Withdraw consent for data processing (which may require account closure)

To exercise these rights, email us at hello@careercopilots.com or use the controls in your account settings.

9. Children's Privacy

Career Co-Pilots is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on the platform. Continued use of Career Co-Pilots after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

BNG Contracting Enterprise LLC (DBA Career Co-Pilots)
Miami, FL
Email: hello@careercopilots.com
Website: careercopilots.com